Policies
Shopping Help
Shipping Policy
## Order Processing
– Orders must be placed before 12:00 AM Central Standard Time (GMT-06:00) to be processed on the same business day
– Orders placed after the cutoff time will be processed on the next business day
– Order processing and fulfillment occurs Monday through Friday, excluding holidays
– We do not process or ship orders on weekends or federal holidays
## Handling Time
Our warehouse team carefully processes and packages each order to ensure safe delivery. Please note:
– Orders may require 1-2 business days for processing and handling
– Handling time begins after the order cutoff time following your order placement
– Orders placed before the daily cutoff time may be processed the same day
## Transit Time
– Standard shipping is available to all destinations
– Transit time typically ranges from 2-3 business days after handling
– Shipping occurs Monday through Friday only
– Transit times may be affected by weather, holidays, or other unforeseen circumstances
## Estimated Delivery
– Total estimated delivery time: 2-5 business days
– This estimate includes both handling and transit time
– Delivery timeframe applies to all destinations
– Business days are Monday through Friday, excluding holidays
## Important Notes
1. Delivery estimates are calculated based on:
– Time of order placement relative to cutoff time
– Standard handling time
– Transit time to destination
– Business days only
– Excluding holidays
2. Tracking Information:
– Tracking numbers will be provided via email once your order ships.
– You can track your order via our Order Status Page.
3. Delays:
– Delivery times may be extended during peak seasons, holidays, or severe weather
– We will notify customers of any significant delays affecting their orders
4. Address Accuracy:
– Please ensure your shipping address is correct at checkout
– We cannot be responsible for delays due to incorrect address information
For questions about your shipment or special shipping requirements, please contact our customer service team.